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The Installer

In This Issue

Comment BS-110

Editor Brian Shillibeer asks: can you believe it is four years since the start of the Covid lockdown? He reviews what has happened to a market that has boomed and then slowed and takes a look at all the bright things that the industry can take cheer from.

Cover Story  
cover story 

The Korniche Flat Glass skylight, which has wowed those who saw it at the FIT Show and at successive Homebuilding & Renovation Shows, is now in full production at Made For Trade

News news

Customer service levels at HM Revenue & Customs are at an all-time low.

The Competition & Markets Authority is to get new powers to help stop consumers and businesses from being ripped-off at the fuel pumps.

With the RMI market becoming more challenging, a composite door manufacturer is urging installers to consider additional means of ensuring sales.


The Technical article don flip 

On this appalling job  not only does the sill not project the minimum of 25mm, it is also made from the nose section of a facia board. With no projection and no capillary groove to draw water away, there is no surprise there is staining on the walls and an angry customer.

Marketing column marketing 

Kirsty Winter, general manager at Insight Data, addresses doubts about outbound marketing, saying that an expert-driven approach can enhance customer relationships, boost sales and drive lead generation.

Energy & Environemnt   energy etc 

Robert Thiroff, MD of Profine UK and Kömmerling, outlines the group's vision.

Sternfenster claims to have taken a holistic view on sustainability

Paul Higgins, the commercial director of  TuffX, discusses the demand for energy efficient home improvements

The FENSA column fensa 

There has been an enormous amount of misinformation regarding regulations that affect windows and door installations. Some of it has been spread within industry circles…and some of it whilst down at the pub.

Products & Projects   products  Read: the latest products legecy products and what's trending
Wellbeing K_A_N

Kate Ashley-Norman says: ‘You have to have faith that you will prevail in the end, regardless of the difficulties, yet you must confront the brutal facts of your current reality’.

 Trade News trade news


News from around the trade
Doors doors 

A new front door was among the top home improvements UK homeowners wanted in 2023 Mark Young, the commercial director at Door-Stop International, explains more.

 Installer Classified Installer classified

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